3606177 - It is not possible to add the field in Survey Export Results

When exporting the Lead Survey Results, the Lead description is shown in the Excel file, but not the Lead ID.

SAP Cloud for Customer

1. Go to Surveys > Surveys.
2. Open any.
3. Go to Results tab.
4. Click on Export button.
5. In the Excel file opened, see there is no 'Lead ID' column.

It is currently not possible to customize the Survey export results for any business object (Leads, Opportunities, etc.). Therefore, adding the Lead ID or any other field/data, is not possible either.

This would the expected system behavior. 

However, as an alternative, business can create a report based on standard data source CODMKLEASVYAWB. This data source has the Survey Question and Answer, the Survey ID, Lead ID and many more fields to be added.

To see all the available fields for this Data Source (or others), please check: Complete C4C Data Sources Documentation 

Similar requests have already been raised by customers in the past:

Community: survey: excel export format

Customer Influence:

• Enable option to allow adjusting the data-structure of the survey-results-export-file in survey-wc 
• Exporting Survey results in a way that it is already ready to be used in reports 
• Survey results export

Lead name, Sales Order, Sales Quote, Opportunity, Satisfaction Survey, sheet, customizable, editable, changeable , KBA , LOD-LE-SUR , Survey , LOD-CRM-OPP , Opportunity Management , LOD-CRM-LM , Lead Management , Problem