3606184 - Purchase Order ID is Not Filled in Credit Memo Items

In the credit memo, the Purchase Order ID is not always shown in the items. In some credit memos, the Purchase Order ID is shown, but some credit memos not.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Go to the Invoice Documents view.
3. Open the invoice ABC, which is a credit memo. 
4. Go to Items tab, select any item, in the General sub tab and Reference section, the Purchase Order ID field is not filled.
5. Open another credit memo invoice DEF, the Purchase Order ID is filled with value. 

ABC, DEF represent the ID of the credit memo documents.

The Purchase Order ID in customer invoice item details is taken from the External Reference field in sales order general tab. 

• When the credit memo is created out of the customer invoice as a follow up document, then the Purchase Order ID is also taken into the follow up credit memo.
• When the credit memo is not created from customer invoice, but from customer return document,  the Purchase Order ID is not taken into the return and hence not carried into the credit memo from the return.

In this case, credit memo ABC is created from return, and credit memo DEF is created from a customer invoice as follow up document. So Purchase Order ID is filled in credit memo DEF but not in credit memo ABC.

This is the current designed behavior.

Purchase Order ID; customer invoice; credit memo; reference. , KBA , AP-CI-CI , Customer Invoice , Problem