3606198 - Inconsistency in Organizational Unit Manager

When check the timeline of an organizational unit, there are multiple managers activated whose valid to date is unlimited.

This issue may cause another issue that the approval tasks are assigned to an unexpected person. In some cases, the approval tasks will be assigned to the manager. Since there are multiple activated managers for an organizational unit, all the activated managers will receive the task.

SAP Business ByDesign

1. Navigate to Organizational Management - Org Structures.
2. Locate the issued org unit.
3. Go to the Timeline tab.
4. Observe that there are multiple valid managers.

There is an inconsistency in the manager assignment which need a backend correction.

Open an Case to SAP for backend correction providing the permission and the correct timeline (There should not be any overlapping in the provided timeline.) of the manager like following for the issued org unit.

1. Manager A from DD1.MM1.YYYY1 to DD2.MM2.YYYY2.
2. Manager B from DD3.MM3.YYYY3 to DD4.MM4.YYYY4.
3. Manager C from DD5.MM5.YYYY5 to DD6.MM6.YYYY6.
4. ......

Organizational Management, Multiple Org Managers, Inconsistency, Timeline, Approval Task Assigned To Unexpected Person. , KBA , SRD-MD-OM , Organizational Management , SRD-CC-BTM , Business Task Management , Problem