SAP Knowledge Base Article - Public

3606424 - Error RECPSF040 'No partner was found with role Customer (Financial Accounting)' - SAP S/4HANA Cloud Public Edition

Symptom

When searching for document for a contract in App 'Print: General Correspondence', error is thrown:

  • RECPSF040 - 'No partner was found with role Customer (Financial Accounting)'
  • RECPSF024 - 'No documents were found for output'

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open App 'Print: General Correspondence'
  2. Enter contract
  3. Click 'Run'
  4. Error shown

Cause

Print 'Date Selection Key Date' defined falls outside of 'Relationship Validity' dates set for business partner in contract settings.

Resolution

  1. Validate 'Start -' and 'End of Relationship' fields for the business partner defined in the specific contract's settings using Apps 'Manage Contract' or 'Contract Management'.
  2. 'Date Selection Key Date' for the Print job can be adjusted on tab 'Correspondence data' before searching for documents, in App 'Print: General Correspondence'.
  3. 'Date Selection Key Date' must fall in period where relationship defined in contract is active.

Keywords

Print General Correspondence, No documents found for output, No partner found with role Customer Financial Accounting, Print job, Correspondence data, Business partner, RECPSF040, RECPSF024  , KBA , RE-FX-CP-2CL , Correspondence (Public Cloud) , RE-FX-2CL , Flexible Real Estate Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions