3606459 - Dump occurs when Cancelling Tax Payment

• A dump occurs when trying to reverse a tax payment. 

SAP Business Bydesign

1. Navigate to WOC Tax Management
2. Select Tax payments
3. Choose Tax payment XY (XY stand for the Tax payment number). As example the tax payment is of type Tax-Prepayment.
4. Attempt to reverse the tax payment
5. Observe the dump of type:

   <TITLE>500 SAP Internal Server Error</TITLE>

The error is caused by an Invalid combination of account G/L account "AAAAAA" ("AAAAAA" &"BBBBBB" stands for GL account numbers) and item type Tax Pre-Payments. When the Tax Pre-payment was posted, the G/L Account - "AAAAAA" was assigned to Item Type Tax Pre-Payment.

However, the current settings in the Charts of Accounts, Financial Reporting Structures, Account Determination Activity show a different G/L Account -"BBBBBB". This discrepancy leads to the exception error or dump.

1. Navigate to the Business Configuration Work Center.
2. Open Charts of Accounts, Financial Reporting Structures, Account Determination Activity.
3. Click Edit Chart of Accounts view.
4. Navigate to Subledger Tax.
5. Go to Tab Tax Payments.
6. Change the Tax Pre-Payment account from "BBBBBB" -Sales Tax Advance Pre- Payment to "AAAAAA".
7. Click Save and Close.
8. Return to the Tax Payment XY and attempt to reverse the tax Payment again.

Tax Payment, Cancellation, Error, Invalid Account Combination, Tax Pre-Payment, Account Determination. , KBA , SRD-FIN-TAX , Tax Management , Problem