SAP Knowledge Base Article - Public

3606513 - Interview Assessment tile Error on iPhone - Mobile App - Recruiting Management

Symptom

Opening Interview Assessment tile in the home page is throwing the error for the iPhone users, however it works as expected in Android devices

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Use the iPhone device>> Login to SuccessFactors mobile app and access the home page of the user with interview assessment tile >>Click on the tile>>click on the candidate>>error page appears
However not happening with Android device

Resolution

This is a known issue, currently being investigated by our Engineering team. 

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Keywords

KI2505,Interview assessment, tile, mobile app, iPhone, Android , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Bug Filed

Product

SAP SuccessFactors Recruiting 2211