Symptom
This article provides information on what is affected on Onboarding side when the company ID is changed.
Environment
SAP SuccessFactors Onboarding
Resolution
When the Company ID is changed all setup will be revisited, on the top of the listed things the impact can be even higher, please see below:
- Custom MDFs
- Print form services - each print form services is created based on the company ID, intended to generate documents
- Business rules
- Process variant
- Form template and mappings
- SuccessFactors integrations between RCM > Onboarding and Employee Central
- Workflows
- Manage permission roles might be affected as well all roles considering Onboarding and hiring scope
- Any other specifics that might vary from customer to customer
- All users and configuration will have to be created again
Post consideration of above impacts, if a Company ID change is still deemed necessary, it can be done by Partners in Provisioning. Also, the post-change activities to reestablish the configurations and integrations are customer/partner responsibility.
However, if you don't have an implementation partner with access to provisioning, you can request the company ID change through support case to component LOD-SF-PLT. Please include the following statement in your description (this is mandatory): "I acknowledge the potential consequences of modifying the Company ID, as outlined in KBA Changing the SuccessFactors Company ID. I also understand that it's customer/partner responsibility to reestablish any affected configurations and integrations resulting from this change."
See Also
Keywords
company, id, obx, onboarding, change, impact, integrations, modification , KBA , LOD-SF-OBX , Onboarding 2.0 , How To