SAP Knowledge Base Article - Public

3606702 - Configuration of SSO System Link in Notification Emails

Symptom

E-mail notifications contain the regular (non-Single Sign On) url as links. The Single Sign On url is required for your business.

Environment

SAP Business ByDesign

Resolution

There are two scenarios here, one for e-mail notifications from the ByDesign system and one for e-mail notifications directly from SAP.

  1. For system e-mail notifications, these can be configured as part of the Single Sign On Only process.
    2595989 - How to Enable Only SSO Login for Business Users
  2. For e-mail notifications from SAP, only one url can be provided and this will always be the non-Single Sign On version, as SAP cannot identify which Users are or are not using Single Sign On, and the e-mail notifications need to be applicable to all customers.

See Also

2595989 - How to Enable Only SSO Login for Business Users

3314330 - Is it Possible to Change Link in Support E-Mails to SSO (Internal Only)

Keywords

SSO, non-SSO URL, email notifications, system configuration, Knowledge Base Article 2595989, Knowledge Base Article 3314330. , KBA , SRD-CC-SEC , Security , How To

Product

SAP Business ByDesign all versions