SAP Knowledge Base Article - Public

3606713 - Missing Background Elements in New Candidate Experience for Career Site - Recruiting Management

Symptom

Background Elements are missing in the Wizard Steps when applying through the new Reimagined Candidate Experience.

In the following example, there are four different Background Elements configured, however, only Outside Work Experience and Formal Education are showing in the Wizard Steps.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Resolution

Only the first two Background Elements are going to appear in the Wizard Steps. Other Background Elements will appear under the Additional Information section.

Given that this behavior is the planned design, we recommend you bring up your specific scenario and business requirements on the Influence Portal. This will allow our Product Management team to thoroughly analyze your case. If your proposed changes garner enough support from other customers, we could potentially implement this functionality in future releases. For any further information, please refer to the relevant accompanying article: 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

Keywords

SAP SuccessFactors Recruiting, Candidate Experience, Career Site, Missing Education Section, Missing Statements, Enable Candidate Experience, Job Applications, RCM-143830, CX2505 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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