Symptom
Accessing Onboarding Custom Task Editor giving error: "An application error occurred. Please try again later, or notify support if the issue keeps occurring."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Manage Onboarding and Offboarding Task
- Task Setting
- Manage Custom Task
- Click on Edit of a task
- Click on Open template Editor
- Error appears: "An application error occurred. Please try again later, or notify support if the issue keeps occurring."
Cause
Behavior change that was introduced in 1H 2025 release.
Resolution
- Navigate to Configure Object Definitions
- Select the custom object
- Please secure the custom object by setting Secured = Yes
- Then grant the necessary role-based permissions to access it
- Perform an Odata refresh
Once this is done, template editor will open with no errors.
See Also
Important Update: Secured=Yes Property Requirement for Custom MDF Objects | SAP Community
Security Enhancement for Custom Task MDF Objects | SAP Help Portal
Keywords
MDF-89562, Custom Task, Open template Editor, Onboarding, custom MDF objects, secured=yes , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem