SAP Knowledge Base Article - Public

3606724 - Completion pop-up not automatically displayed for surveys on b2505

Symptom

After the 1H2025 release, when the user completes a survey to get the completion for the item, the pop-up does not show automatically when submitting it.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to the Learning module >
  2. Launch an Item >
  3. Take the whole course >
  4. Reach survey at the end >
  5. Survey is completed >
  6. User must click on "Verify course completion" after it was completed in order to receive the completion.

Resolution

This scenario is currently under investigation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details. 

Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.

Keywords

sf, sfsf, lms, ilx, survey, completion, pop up, missing, evaluation, learning, user, item , KBA , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed

Product

SAP SuccessFactors Learning 2505