Symptom
After the 1H2025 release, when the user completes a survey to get the completion for the item, the pop-up does not show automatically when submitting it.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log into HCM > navigate to the Learning module >
- Launch an Item >
- Take the whole course >
- Reach survey at the end >
- Survey is completed >
- User must click on "Verify course completion" after it was completed in order to receive the completion.
Resolution
This scenario is currently under investigation. Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.
Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
Keywords
sf, sfsf, lms, ilx, survey, completion, pop up, missing, evaluation, learning, user, item , KBA , LOD-SF-LMS-EVA , Surveys , LOD-SF-LMS-ILX , Integrated Learning Experience , Bug Filed