/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
When trying to create an In-Person interaction via the Agent Desktop, you are unable to find the option available.
Read more...
Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
In-Person, Person, In, In-Person Interaction, Interaction, Interactions, Agent Desktop, Agent, Desktop, Option, Button, Missing, Hidden, Hide, Create, Unable to Create, SAP Service Cloud Version 2, Version 2, V2, How To, Interaction Log, , KBA , CEC-CRM-PER , Person Interaction for SAP Sales/Service Cloud , CEC-CRM-AD , Agent desktop - live channels , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)