3606771 - Forward Propagation Not Working on Import of Global Information in SAP SuccessFactors Employee Central

• The forward propagation of Global Info custom fields is not working for future records in Personal Info via Import.
• The issue occurs during the import of Global Info via the Integration Center as well.
• The previous data is not available in the new record.

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

1. Navigate to the profile of the affected employee.
2. Check the Global Info records, there are two records, one for Nov 05, 2024 and another one for May 04, 2025.
3. The record from May 04th has a Global Info field empty.
4. Create a Personal Information record for Nov 06, 2024 keeping the Global Info field empty.
5. Import Global Info record (Nov 06, 2024) via Incremental Load adding a value to the field.
6. Check the employee profile, the value was not propagated to May 4th record.

The system is recognizing Global Info import as a correction within the existing Personal Info record. This is not supported for Forward Propagation.

The personalInfo and globalInfo entities form a parent-child relationship, where the child (globalInfo) can't exist independently of the parent (personalInfo), but the parent can exist independently.

As mentioned by the Implementation Guide Forward Propagation of Data with Imports | SAP Help Portal, forward propagation is only triggered when the child entity is created via an INSERT operation.

When you add records of child entity to a record without existing child entity records, forward propagation of data happens if the field value in the future is empty.

Regardless of the insertion date of a globalInfo record, there must already exist a personal record with the exact same date in the database.

1. Ensure to include all Global Info records in the file.
2. Ensure that all corresponding fields are updated manually.

• Forward Propagation of Data with Imports | SAP Help Portal
• Forward Propagation of Data with Recurring Pay Component and Global Information Imports

SAP SuccessFactors, Employee Central, Forward Propagation, Global Info, Personal Info, Integration Center, Import, Update, Correction, future, , KBA , LOD-SF-EC-JOB-FWP , Forward Propagation , LOD-SF-EC-EDP-GLO , Global Information Import , LOD-SF-EC-EDP-PRS , Person Information Import , How To

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions