SAP Knowledge Base Article - Preview

3606828 - Error Encountered When Candidate Submitting Personal Data Collection: java.lang.IllegalStateException: ServiceLayerException: Failed to trigger HrisSync

Symptom

  • An error is encountered when candidate is attempting to submit Personal Data Collection.
  • The error message displayed is: "java.lang.IllegalStateException: com.successfactors.personandemployment.api.servicelayer.exception.ServiceLayerException: Failed to trigger HrisSync"


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Error, Submitting, Personal Data Collection, HRIS-sync, Mapping, Unsupported, Check Tool, Employee Central, Manage Business Configuration. , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

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