SAP Knowledge Base Article - Public

3606831 - How to create external contact person for bank account management

Symptom

How to create external contact person for bank account management.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP S/4HANA Cloud Public Edition.

Cause

External contact persons are classified as business partners with the role BUP001 and must be assigned to bank business partners. Before proceeding, it is essential to confirm that a bank business partner (BP with role TR0703) has been linked to the bank (verified by an entry in the table BNKA). After establishing this linkage, you can create and assign contact persons to the appropriate bank accounts.

Resolution

  1. Open the app Manage Bank Accounts – Bank Hierarchy View.

  2. Click the Edit Button: Click the ‘Edit’ button within the tree view.

  3. Use Filters in the Left-Hand List: Locate the desired bank.

  4. Select the Bank and Click 'Add Bank with BP'.

  5. In the Popup Dialog: Choose 'Add Bank with New Business Partner' and confirm by clicking 'OK'.

  6. Save Changes: Click the 'Save' button at the bottom right corner.

  7. Open the app Manage Banks – Cash Management: Search for the same bank.

  8. Access its Object Page: Verify that a risk business partner is assigned.

  9. Click 'Manage Bank Contact Persons': In the table 'Bank Contact Persons', proceed to 'Manage Business Partners'.

  10. In the New Window: Create contact persons for this bank business partner. Click 'Edit', navigate to the 'Contacts' table, and select 'Create'.

  11. Enter the Contact Person’s Details and Save Changes.

  12. To Update the Email Address of a Contact Person Business Partner: Use the Manage Business Partners app to edit the contact person's business partner details, as shown in the screenshot below.

    Note that the email address located in the communication section of the contact is NOT used for bank correspondence.

  13. Open the ‘Manage Bank Accounts’ App: Search for accounts to which contact persons will be assigned.

  14. Open the account’s object page and select 'Edit'.

  15. Scroll to the Bank Relationship Section: Use the value help for 'Bank General Contact' or 'Bank Relationship Manager'.

  16. Select the Newly Created Contact Person and Save the Bank Account.

Once these steps are completed, the contact person is successfully assigned to the bank account.

See Also

Assigning Business Partners for Banks | SAP Help Portal
 

Keywords

External Contact Persons, BUP001, TR0703, Manage Business Partners, define a contact person for a bank, Bank Correspondence, email recipient. , KBA , FIN-FSCM-CLM-2CL , Cash Management (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions

Attachments

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