SAP Knowledge Base Article - Public

3606839 - Can't edit custom fields from Profitability Segment in app Manage Journal Entries

Symptom

The document is generated from the app Upload Customer Open Items, which does not support custom fields for the profitability segment.  

After creating the document, the custom fields from the Profitability Segment in App Manage Journal Entries are not editable.  

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Upload the template in app Upload Customer Open Items.
  2. Edit the document in app Manage Journal Entries.
  3. Click on Profitability Segment.
  4. Can't edit the custom fields.

Resolution

The fields in the profitability segment can be edited in two ways:  

  1. Manually fill the fields before posting the document.
  2. Use the app Run Realignment - Profitability Analysis to update the required fields. For more details, see Run Realignment - Profitability Analysis | SAP Help Portal.

As the app Upload Customer Open Items does not support custom fields for the profitability segment, choose the second option, which is using the app "Run Realignment - Profitability Analysis" to update the required fields.  

Keywords

Custom Fields, Profitability Segment, Manage Journal Entries, Upload Customer Open Items, template, not editable, Run Realignment - Profitability Analysis , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , CO-PA-2CL , Profitability Analysis (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions