SAP Knowledge Base Article - Preview

3606880 - Unable to View HTML Report Templates in SAP FSM Android App

Symptom

Users are unable to view available HTML report templates in the SAP FSM Android mobile app with message 'No report template available'. This issue prevents users from closing or finishing activities, as previewing the report is a mandatory step in checkout workflow.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

FSM Mobile - Android

Product

SAP Field Service Management 1.0

Keywords

Android, HTML report, preview report, service workflow, No report template available , KBA , CEC-SRV-FSM-ADR , FSM Mobile - Android , CEC-SRV-FSM-SMF , FSM Smartforms and Feedback , Known Error

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