3606961 - Missing metrics on Dynatrace dashboard/graph

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

In some situations it may happen that not all metrics are visible on the dashboard in Dynatrace as on the screen below:




In the above example the time frame was set between April 16 an April 28 but the metrics are available only between April 18 and April 22 additionally not all metrics are visible in this case metrics are available only for Solr, Backoffce and Background Processing pods.

In this KBA there is issue with the metrics related to memory usage but the same situation can happen also with other metrics.

SAP Commerce Cloud, Dynatrace

CPU usage, Memory usage, missing data, no data , KBA , CEC-HCS-APM , CX Application Performance Monitoring , Problem