Symptom
- When performing any action in SAC the following error appears intermittently: "r.closest is not a function"
- For example: data actions can fail with this error message but other SAC functionalities can be affected
Environment
- SAP Analytics Cloud (Enterprise)
- Firefox web browser
Reproducing the Issue
- Log onto SAC with Firefox browser
- Perform any action in SAC (for ex.: running data actions)
- Notice error ("r.closest is not a function")
Cause
Firefox browser is not supported by SAP Analytics Cloud
Resolution
Switch to a supported browser mentioned in 2674150 - What internet (web) browsers does SAP Analytics Cloud (SAC) & SAP Digital Boardroom support?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Error, Issue, User, Unable, sapanalyticscloud, sap analytical cloud, sap analytical cloud, firefox, supported browser, web browser, chrome, edge, data actions , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0