3607029 - "r.closest is not a function" error appears in SAP Analytics Cloud (SAC)

• When performing any action in SAC the following error appears intermittently: "r.closest is not a function"
• For example: data actions can fail with this error message but other SAC functionalities can be affected

• SAP Analytics Cloud (Enterprise)
• Firefox web browser

1. Log onto SAC with Firefox browser
2. Perform any action in SAC (for ex.: running data actions)
3. Notice error ("r.closest is not a function")

Firefox browser is not supported by SAP Analytics Cloud

Switch to a supported browser mentioned in 2674150 - What internet (web) browsers does SAP Analytics Cloud (SAC) & SAP Digital Boardroom support? 

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

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