Symptom
- Digital Dashboards support multiple displays to present each page of a story on an individual high resolution display.
- As Classic Design Experience Stories are phased out as part of the Unified Design Experience and you are prompted to convert your Digital Dashboard to an Optimized Design Experience.
- However you notice that the same Multi Display Support that is available for Setting Up Displays for Digital Boardroom | SAP Help Portal is not present in Optimized Design Experience.
Environment
SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- Convert a Digital Dashboard to an Optimized Design Experience Story
- Once the recently converted dashboard/story is opened the Story isn't appearing on your multiple displays as earlier.
Cause
This is a known limitation currently present for Optimized Design Experience.
Resolution
- Product management is always looking for feedback to improve SAP Cloud Analytics to better serve you to get the most out of your content.
- Voting on the following SAP Analytics Cloud Influence request Multi Display support for Optimized Design Experience Stories in Presentation mode helps to highlight the importance of the feature to product management.
See Also
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 3006315 - How to submit a Feature Requests / Enhancement ideas for SAP Cloud Products
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, Digital Dashboard, Optimized Design Experience, Multi Display Support , KBA , LOD-ANA-UNS-PRE , Unified Story Present Mode , Problem
Product
SAP Analytics Cloud all versions