SAP Knowledge Base Article - Public

3607109 - Updated and Standardized Rich Text Editor in SAP SuccessFactors Learning

Symptom

The "Updated and Standardized Rich Text Editor" release feature is not visible in the Learning Management System (LMS) Admin section under Item Details > Description and Programs > Description.

The updated Rich Text Editor is not visible during the creation of an item and program.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to LMS Admin > Learning > Activities > Items > Item Details > Description or Learning Activities > Programs > Description.
  2. Observe that no changes or updates are visible in the Rich Text Editor.

Cause

  • The configuration parameter "enableHTMLDescriptions" is set to false.

Resolution

  1. Navigate to Learning Administration > System Configuration > LMS Admin.
  2. Set "enableHTMLDescriptions" to true.
  3. The Updated and Standardized Rich Text Editor will now appear.

See Also

https://help.sap.com/docs/successfactors-release-information/8e0d540f96474717bbf18df51e54e522/99feda2ddf414aa3bd59416f812f29f4.html

Keywords

SAP SuccessFactors Learning, Rich Text Editor, LMS Admin, enableHTMLDescriptions, Learning Activities, Item Details, Description, Programs, Configuration Parameter, RTE, editor, text , KBA , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions