Symptom
- Print request from the application are completed, however, the print request does not arrive in the Cloud Printer Manager for Pull Integration.
- Error below are presented in Cloud Printer Manager for Pull Integration logs:
-
(01.01.2025 01:01:01) INFO [4] OnStart: Sap Cloud Print Service for Pull Integration started
(01.01.2025 01:01:01) *** ERROR *** [11] The remote server returned an error: (400) Bad Request. Failed to download document via URL ***** [ GetQItemDocumentInternal in PrintQueueAccess.cs at line 1234 ] *****
(01.01.2025 01:01:01) *** ERROR *** [11] Bad Request: \{0\} ***** [ <?xml version="1.0" encoding="utf-8"?><Error><Code>InvalidAuthenticationInfo</Code><Message>Authentication information is not given in the correct format. Check the value of Authorization header.
(01.01.2025 01:01:01) *** ERROR *** [11] The remote server returned an error: (400) Bad Request. WebException from Get_Next_QItemsExt webservice, System = XXXX, Queue = XXXX ***** [ Get_Next_QItemsExtInternal in PrintQueueAccess.cs at line 1234 ] *****
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Environment
- S/4 HANA
- Cloud Print Manager for PI
Keywords
SAP Cloud Print Manager for Pull Integration, The remote server returned an error: (400) Bad Request, Failed to download document via URL, print, app , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , BC-CCM-PRN , Print and Output Management , Problem
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