3607155 - While printing the request does not pass to Cloud Printer Manager for Pull Integration

• Print request from the application are completed, however, the print request does not arrive in the Cloud Printer Manager for Pull Integration.
• Error below are presented in Cloud Printer Manager for Pull Integration logs:
  

  • (01.01.2025 01:01:01)    INFO    [4]    OnStart: Sap Cloud Print Service for Pull Integration started
    (01.01.2025 01:01:01)    *** ERROR ***    [11]    The remote server returned an error: (400) Bad Request. Failed to download document via URL     *****  [ GetQItemDocumentInternal in PrintQueueAccess.cs at line 1234 ]  *****
    (01.01.2025 01:01:01)    *** ERROR ***    [11]    Bad Request: \{0\}     *****  [ <?xml version="1.0" encoding="utf-8"?><Error><Code>InvalidAuthenticationInfo</Code><Message>Authentication information is not given in the correct format. Check the value of Authorization header.
    (01.01.2025 01:01:01)    *** ERROR ***    [11]    The remote server returned an error: (400) Bad Request. WebException from Get_Next_QItemsExt webservice, System = XXXX, Queue = XXXX *****  [ Get_Next_QItemsExtInternal in PrintQueueAccess.cs at line 1234 ]  *****

• S/4 HANA
• Cloud Print Manager for PI

 SAP Cloud Print Manager for Pull Integration, The remote server returned an error: (400) Bad Request, Failed to download document via URL, print, app , KBA , BC-CCM-PRN-OM-PM , S/4HANA Output Management Print Manager , BC-CCM-PRN , Print and Output Management , Problem