3607162 - Sales Data Import settings are inactive and cannot be edited in the SAP Emarsys Loyalty Add-on

• Sales Data Import settings are inactive on the Sales Data Import tab in the Loyalty add-on.
• Cannot select the source of Sales Data as the fields are greyed out.
• Neither the 'Start Date of Purchase Import' nor 'Start Time of Sales Import' can be adjusted.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

• SAP Emarsys Customer Engagement

Loyalty Module, Activation Issue, Activation of default plan, Loyalty Onboarding, Sales Data source , KBA , CEC-EMA-LOY , Loyalty , Problem