Symptom
Playbook is not triggered for the Opportunity, despite all rule conditions appearing to match.
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Environment
- SAP Sales and Service Cloud Version 2
- SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Playbook not triggering, Opportunity playbook issue, Playbook rules match ,Product missing in Opportunity, Opportunity product mismatch , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To
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