SAP Knowledge Base Article - Preview

3607400 - Hosted Pages Not Working in SAP Customer Data Cloud Due to "Invalid Request Format" Error

Symptom

  • Hosted pages associated with a specific Site ID are not functioning as expected.
  • An error message "An error has occurred. Please try again later" is displayed when attempting to access any hosted page linked to this site.
  • The issue does not occur for other Site IDs where hosted pages are working correctly using the same configuration approach.
  • The error code 400001 and error details "Invalid request format" are associated with this issue.


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Environment

SAP Customer Data Cloud

Product

SAP Customer Data Cloud all versions

Keywords

SAP Customer Data Cloud, Hosted Pages, Site ID, Error Code 400001, Invalid Request Format, Enable SDK Validation, WEB SDK. , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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