SAP Knowledge Base Article - Public

3607415 - Message "You are not authorized to create this competitor" When Creating Competitor

Symptom

You are trying to create a competitor and you are facing the message "You are not authorized to create this competitor"; you wonder why since your access restrictions seem to allow this.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Login with user ABC (where ABC is a business user in the system with a business role DEF assigned)
  2. Go to the Competitors work center.
  3. Select the Competitors work center view.
  4. Click in the + icon.
  5. Fill in the required fields.
  6. Save and open.
  7. Message appears.

Cause

The business role DEF has, for COD_COMPETITOR_WCV work center view, Restriction Rule as '1 - Sales Organization of Employee'. In step 4 you do not see the field 'sales organization' as visible to fill in information. 

Resolution

Either you change the restriction rule 1 to another one OR you enable via adaptation mode the field 'sales organization' in quick create view of competitors.

Keywords

COD_COMPETITOR_QCQC.NO_CREATE_INST, "You are not authorized to create this competitor", You, are, not, authorized, to, create, this, competitor, when, creating, message , KBA , LOD-CRM-CMP , Competitor , How To

Product

SAP Cloud for Customer core applications 2505