Symptom
- User ID status changes to Inactive in SuccessFactors EC system, but the User ID remains in the GRACUSER/GRACUSERCONN table in the GRC system.
- User details (First/Last Name, Email) for these Inactive Users are still fetched from the SuccessFactors EC system in the GRC Access Request page.
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Environment
- GRC Access Control 12
- Access Request
- Success Factor Integration
- User Repository Sync
Product
SAP Access Control all versions
Keywords
Inactive Users, SuccessFactors EC, GRC System, User ID, GRACUSER, GRACUSERCONN, Access Request, Sync, User details, Error message. , KBA , GRC-SAC-ARQ , Access Request , Problem
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