Symptom
When viewing a story based on a live BW connection that has a hierarchy and query variables, changing the variable values can change the order of the hierarchy - but that order change may not be reflected in SAC.
e.g
View story - set parameters so the hierarchy is organized:
A
A-B
A-B-C
Change Params so the hierarchy is now
A
A-B
A-C
Change Params back to the first values - SAC will still show the hierarchy as
A
A-B
A-C
Environment
- SAP Analytics Cloud 2025.1.14
Reproducing the Issue
- View story with Hierarchy and Parameters
- Change Parameter values multiple times when viewing
- Hierarchy order becomes incorrect
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
parameter, values, order, organize, hierarchy, sequence, structure, incorrect , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem