Symptom
In the latest Applicant Workbench when using Download Documents feature, some fields are difficult to read due to the limited width of the horizontal layout.
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Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Recruiting and open a job requisition
- In the Latest Applicant Workbench, select some applicants
- On the Left corner, click on three dots
- Click on Download Documents and select Application Information > Background Element to download
- When we open the PDF document, it is difficult to read due to the limited width of the horizontal layout
Cause
Resolution
This is the expected behavior at current.
It occurs when the background element contains many fields. Therefore, the download file is difficult to read due to the limited width of the horizontal layout.
The workaround is not to set too many fields under one background element.
If you think this functionality needs to be optimized, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.
You can also check the following KBA for more information regarding on how to request an enhancement request:
KBA 2090228 – How to submit enhancement requests for SAP SuccessFactors products
See Also
KBA 2090228 – How to submit enhancement requests for SAP SuccessFactors products
Keywords
New Redesigned workbench, Background elements, document download, UXR, readability issue, field label, hard to read , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem
Product
Attachments
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