SAP Knowledge Base Article - Public

3607450 - 1H 2025 - The download file is difficult to read when using Download Documents in the Latest Applicant Workbench - Recruiting Management

Symptom

In the latest Applicant Workbench when using Download Documents feature, some fields are difficult to read due to the limited width of the horizontal layout.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Recruiting and open a job requisition 
  2. In the Latest Applicant Workbench, select some applicants
  3. On the Left corner, click on three dots
  4. Click on Download Documents and select Application Information > Background Element to download
  5. When we open the PDF document, it is difficult to read due to the limited width of the horizontal layout

Cause

Resolution

This is the expected behavior at current.

It occurs when the background element contains many fields. Therefore, the download file is difficult to read due to the limited width of the horizontal layout.

The workaround is not to set too many fields under one background element.

If you think this functionality needs to be optimized, please, submit your idea in our Influence page, where you can suggest new ideas and improvements to the SuccessFactors products. To request an enhancement, please, access the following link: Influence Page.

You can also check the following KBA for more information regarding on how to request an enhancement request:

KBA 2090228 – How to submit enhancement requests for SAP SuccessFactors products

See Also

KBA 2090228 – How to submit enhancement requests for SAP SuccessFactors products

Keywords

New Redesigned workbench, Background elements, document download, UXR, readability issue, field label, hard to read , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting 2505

Attachments

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