SAP Knowledge Base Article - Public

3607469 - "Sorry, an error occurred. Please try again." Error shows when applying job in RMK site - Recruiting Marketing

Symptom

"Sorry, an error occurred. Please try again." Error shows when applying job in RMK site.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to  RCM > Job Requisition
  2. Click on Job Postings tab
  3. Click on the URL button to get the direct posting URL
  4. The URL brings you to the RMK job posting page
  5. Click on "Apply Now" button, an error shows up "Sorry, an error occurred. Please try again."

Cause

The job posted in a locale which is not enabled in CSB.

Resolution

Enable the related locale in CSB: CSB > Settings > Site Configuration > Site Locales > enable the related locale > Save

Keywords

general error, job locale, job language, job posting URL, apply now , KBA , LOD-SF-RMK-CSB-CFG , Site Config, import & export, Site Locales, Translations , Problem

Product

SAP SuccessFactors Recruiting all versions