SAP Knowledge Base Article - Public

3607471 - Error M7 021 when trying to revoke a service entry sheet

Symptom

  • The error message M7021 appears when attempting to change the Service Entry Sheet.

Environment

SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

Go to app Manage Service Entry Sheets - Lean Services", enter the service entry sheet number and revoke the SES.

Cause

Invoice document is not reversed and flag 'RevGR dep. IR' is not set in the configuration.

Resolution

  • Reverse invoice document before revoking acceptance of SES.
  • Set flag 'Set the 'RevGR dep. IR' for movement 102 in the in SSCUI 106043: "Allow Reversal of GR Despite Invoices" and then you will be able to revoke SES without reversing invoice.

Keywords

Service Entry Sheet, SES, revoke, Invoice, Error M7021, RevGR dep. IR, SSCUI 106043.  , KBA , MM-PUR-SVC-SES , Service Entry Sheet for Service Procurement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions