SAP Knowledge Base Article - Preview

3607636 - Email Communication Link in Manage Assignment Does Not Direct to Specific Items

Symptom

In Manage Assignments, users want to use the communication function to send emails to the relevant person. 

They select the standard email template "Intercompany Document Matching," which contains a link stating "You can also check in APP: Manage Assignments." 

The link does not point to the specific item for which communication was made but instead directs to the Fiori App Manage Assignment. 

As a result, users must manually select the matching items again, instead of being directed to the correct item automatically. 


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Environment

  • Group Reporting
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

Email Communication, Manage Assignment, Template, Link, URL, Intercompany Document Matching, email template, communication function, matching items , KBA , FIN-CS-ICR , S/4HANA Intercompany Matching and Reconciliation , Problem

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