SAP Knowledge Base Article - Preview

3607636 - The link in Email Communication can't point to exact items in Manage Assignment

Symptom

In Manage Assignments, customer wants to use communication function to send emails to the relevant person. They choose our standard email template "Intercompany Document Matching". In the email template, they had a link in "You can also checked in APP: Manage Assignments"

But this link can't point to exact item for which communication was made. It just simply directs to Fiori App Manage Assignment. 

As a result, user has to again select the matching items whereas expected behavior is it should direct to correct item automatically.


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Environment

SAP S/4HANA

SAP S/4HANA Finance

SAP Fiori

Product

SAP Fiori all versions ; SAP S/4HANA Finance all versions ; SAP S/4HANA all versions

Keywords

Email Communication, Manage Assignment, Template, Link. , KBA , FIN-CS-ICR , S/4HANA Intercompany Matching and Reconciliation , Problem

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