SAP Knowledge Base Article - Public

3607641 - Rating appears as grey stars when there is no read permission for employee on that route step in Latest Form Experience

Symptom

Objective or Competency ratings appear as grey stars in a form when using Latest Form Experience even if they should not be visible at all due to no read permissions being given to the employee who is viewing the Performance Management form.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Make sure not to give read permissions to a rating in a form.
  2. In Legacy Form Experience, the rating is not visible.
  3. In Latest Form Experience, grey stars are visible, misleading the form viewer.

Resolution

The issue is planned to be  fixed by patch:

- on preview instance on June 3rd 2025,

- on production instance on June 5th 2025. 

Workaround

Disable Latest Form Experience in "Performance Management Feature Settings".

Keywords

PMU-24985, Latest Form Experience, rating, stars, grey stars, Role-Based Permission, rating-option, KI2505, PMU-24985 , KBA , LOD-SF-PM , Performance Management , Known Error

Product

SAP SuccessFactors Performance & Goals 2505