SAP Knowledge Base Article - Preview

3607657 - How to use Service Layer logs to analyze technical error messages

Symptom

This guide explains how to use Service Layer log files to identify and narrow down the root cause of technical error messages.

These errors typically result in HTTP response codes in the 5XX range, such as 500 Internal Server Error, 502 Bad Gateway, 503 Service Unavailable, or 504 Gateway Timeout.

The example below serves as a guideline for identifying the potential root cause.


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Environment

  • SAP Business One
  • SAP Business One, version for SAP HANA

Product

SAP Business One 10.0 ; SAP Business One 10.0, version for SAP HANA ; SAP Business One SDK all versions

Keywords

SL, log files , KBA , SBO-SDK-SVL , Service Layer , How To

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