Symptom
There is no possibility to create a preliminary billing document from a credit memo document type.
Environment
S/4HANA Public Cloud
Reproducing the Issue
- Go to create preliminary billing document app
- Search the Credit Memo document type
- No document appear
Cause
Preliminary Billing Documents does not support credit memo documents, so the approval workflow for credit memo will not work within a preliminary billing document.
Resolution
For Credit Memo scenario, you might follow the approval workflow mentioned at Approve or Rework a Sales Document.
See Also
Keywords
Intercompany STO, preliminary billing document, outbound delivery, credit memo request, CBST, G2, approval, billing type. , KBA , SD-BIL-IV-2CL , Processing Billing Documents (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions