SAP Knowledge Base Article - Public

3607813 - Error while editing activities in SuccessFactors Mobile

Symptom

Error message "Unable to save the changes. Please try again." is displayed when attempting to edit any Activity on SuccessFactors Mobile.

Environment

SAP SuccessFactors Continuous Performance Management

Reproducing the Issue

  1. Open SuccessFactors Mobile.
  2. Attempt to edit any Activity.
  3. Observe the error message "Unable to save the changes. Please try again."

Cause

The issue is caused the API change not consider the backaward compatibility. 

Resolution

This issue is resolved in the SF Mobile App latest version 15.0.0 which already released to app store.Please update the SF mobile app.

Keywords

SuccessFactors, Mobile, Edit, Activity, Error, Unable to save the changes. Please try again., KI2505,CPM , KBA , LOD-SF-CPM-MOB , Mobile , Known Error

Product

SAP SuccessFactors Performance & Goals 2505