Symptom
Error message "Unable to save the changes. Please try again." is displayed when attempting to edit any Activity on SuccessFactors Mobile.
Environment
SAP SuccessFactors Continuous Performance Management
Reproducing the Issue
- Open SuccessFactors Mobile.
- Attempt to edit any Activity.
- Observe the error message "Unable to save the changes. Please try again."
Cause
The issue is caused the API change not consider the backaward compatibility.
Resolution
This issue is resolved in the SF Mobile App latest version 15.0.0 which already released to app store.Please update the SF mobile app.
Keywords
SuccessFactors, Mobile, Edit, Activity, Error, Unable to save the changes. Please try again., KI2505,CPM , KBA , LOD-SF-CPM-MOB , Mobile , Known Error
Product
SAP SuccessFactors Performance & Goals 2505