SAP Knowledge Base Article - Preview

3607826 - Loading Screen Issue when clicking "Update" on Workflow Request

Symptom

  • When clicking in "update" on workflow details request it keeps loading
  • An application error occurred. Please try again later or notify support (with the error information of errorId=0000-00000-00000-00000, timestamp=0000-00-00T00:00:00.000+0000, and the version information from the current screen) if the issue keeps occurring.
  • Error message "Failed to execute and process SQL query due to SQL Exception" is displayed.


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Environment

  • SAP SuccessFactors HCM Suite
  • Metadata Framework (MDF)

Product

SAP SuccessFactors HCM Suite all versions

Keywords

MDF Request, Update, Field Nullify, UI Rules, IF condition, Error Message, SQL Exception, onChange rules, loop, an application error occurred, screen, failed to execute and process SQL query due to SQL Exception, Workflow, loading, CS20250009527199, CS20250009803887,  3416869. , KBA , LOD-SF-MDF-UI , UI Config, Layout & Rules , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , Problem

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