SAP Knowledge Base Article - Public

3607912 - "IdP-Initiated SSO Disabled by System Administrator" Error When Applying for internal Jobs or Accessing View Profile - Recruiting Marketing

Symptom

When users try to log in to applications an error message indicating that IdP-Initiated SSO has been disabled prevents access to their profile page.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Log into SAP SuccessFactors.
  2. Click on the Careers link in the module dropdown.
  3. Use the search function to find a job.
  4. Select a job.
  5. Attempt to apply for the job or view the profile.
  6. Observe the error message indicating the IdP-Initiated SSO process is disabled.

Cause

The application was using IdP-initiated SSO, which had been disabled in the Identity Authentication Service (IAS).

Resolution

By default, IdP-Initiated SSO is enabled in Identity Authentication. The tenant administrator can disable the IdP-Initiated SSO process via the administration console for SAP Cloud Identity Services. Note that when IdP-Initiated SSO is disabled, users will be unable to access their profile page, disrupting functionality. 

Use this procedure to enable the IdP-Initiated SSO process.

  1. Sign in to the administration console for SAP Cloud Identity Services.
  2. Navigate to Application Resources.
  3. Under Single-Sign-On, select IdP-Initiated SSO.
  4. Use the slider in the Settings section to enable it.
  5. It takes 2 minutes for the configuration changes to take place.
  6. Test the resolution by applying to the job using an incognito window or after clearing the cache.

See Also

2775459 - IdP-initiated SSO has been disabled by your system administrator

Keywords

SAP SuccessFactors, Recruiting, Internal Career Site, SSO Error, IdP-initiated SSO, Identity Authentication Service, IAS, CSB, Job Application, Profile View, Error, ics, permission , KBA , LOD-SF-RMK-ICS , Internal Career Site Builder (CSB, IAS, etc ...) , Problem

Product

SAP SuccessFactors Recruiting all versions