Symptom
The author of the offer letter isn't match when viewed in the legacy workbench compared to the redesigned workbench, when offer letter was sent using DocuSign
Environment
SAP SuccessFactors Recruiting Management
Cause
The cause of the issue was identified as an issue in the system which was acknowledged by the engineering team.
Resolution
The issue was resolved as part of RCM-150429. The fix will be deployed as part of the 2H2025 release.
Keywords
Offer, Letter, Author, Legacy, Workbench, Redesigned, Discrepancy, Recruiting, RCM-150429, RCM , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
Product
SAP SuccessFactors Recruiting all versions