SAP Knowledge Base Article - Public

3607975 - Understanding Personalized Recommendations in the SAP SuccessFactors App for Microsoft Teams

Symptom

  • Can these Personalized Recommendations features be turned off so that they do not appear in MS Team app or will they be enforced?
  • What will initiate a Skill Recommendations popping in MS Teams?

Environment

SAP SuccessFactors Talent Intelligence Hub

Resolution

It's not possible to force the whole recommendation section off. The visibility of the recommendation section in SuccessFactors is determined by the enabled features:

  • If Opportunity Marketplace is enabled, recommendations from it will be displayed. 
  • If Opportunity Marketplace is not enabled but Learning is, Learning recommendations will be visible. The display of recommendations is thus dependent on the specific feature settings within SuccessFactors. 
  • If Growth Portfolio is enabled, you'll see Skills recommendations which are consistent with those on the Growth Portfolio page.

See Also

Overview of AI-Assisted Skill Recommendations | SAP Help Portal

Recommending Skills Based on Continuous Performance Management Data | SAP Help Portal

Personalized Recommendations in the SAP SuccessFactors App for Microsoft Teams | SAP Help Portal

KBA 3511498 - New Learning Experience: Recommendations - SAP for Me

Keywords

SAP SuccessFactors, Microsoft Teams, Personalized Recommendations, Enablement, Opportunity Marketplace, Growth Portfolio, Learning, Skill Recommendations. , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , LOD-SF-OMP , Opportunity Marketplace , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Platform all versions