3608030 - Manual rating in Customized weighted rating section is not showing in Performance form

Manual rating is not showing in Customized weighted rating section of performance form even though field permission and section permission is configured correctly.

SAP SuccessFactors Performance Management

1. Go to Manage templates - > Edit fields and sections
2. Open the customized weighted rating section 
3. Check the field permission where manual rating field is configured
4. Check the section permission where the section is not hidden or disabled
5. Now open the performance form
6. Navigate to CWR section and check manual rating option is not showing where calculated rating is showing.

Manual rating will only show after the step where CWR calculation is performed. 

Check for the Business rule "ratingExtTriggerRule" where the step is configured to trigger the CWR calculation.

Calculated customized weighted rating will be available only after the configured step completed and routed to next step. 

And the manual rating will only show after the step where calculation is performed.

Please check below KBA for more information on CWR Business rule:

2973453 - Calculated Rating is not displayed in Customized Weighted rating Section - Performance Management

Implementation Guide - Customized Weighted Rating Section

Implementation Guide - Scenarios with Overall Customized Weighted Rating Calculation

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