3608050 - Unable to find Job Requisition successfully created via OData API in the system - Recruiting Management

• Job Requisition successfully created via OData API cannot be found in the system.
• No errors in the OData API Audit Log.

SAP SuccessFactors Recruiting Management

1. Create a job requisition via API.
2. Receive the response confirming the successful creation of Job Requisition ID xxx.
3. Unable to find the job requisition in the Recruiting module or Reporting.

An exception occured during job req insert/upsert. There may be different causes:

• Unsupported file extension in an attachment or the file content contains macros (e.g., .dotx, .docm, .dotm, .xml, .xlsm, .pptm, etc.).
• Other data issues.

For attachment issues:

1. Review the fileName and fileContent for multiattachment fields.
2. Re-create the job requisition using supported files: doc, docx. Ensure that files with macros are not used.

If the situation is different and further investigation is required, raise a Support ticket with the following details:

• Company ID
• Support access
• API username
• API request header and request payload (See KBA 2209703 - How to check and understand OData API Audit Logs - SuccessFactors OData API)
• Job Req ID received in the response

(For SAP Support: See internal memo for examples)

KBA 3086401 - Files with Macros not Supported - Recruiting Management

RCM, Job Req, API, ODATA, Attachment fileName extension dotx is invalid, File Extension, Macros, multiattachment, locate, find, missing, invisible, lost, appear, disappear , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem