SAP Knowledge Base Article - Public

3608050 - Unable to find Job Requisition successfully created via OData API in the system - Recruiting Management

Symptom

  • Job Requisition successfully created via OData API cannot be found in the system.
  • No errors in the OData API Audit Log.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create a job requisition via API.
  2. Receive the response confirming the successful creation of Job Requisition ID xxx.
  3. Unable to find the job requisition in the Recruiting module or Reporting.

Cause

An exception occured during job req insert/upsert. There may be different causes:

  • Unsupported file extension in an attachment or the file content contains macros (e.g., .dotx, .docm, .dotm, .xml, .xlsm, .pptm, etc.).
  • Other data issues.

Resolution

For attachment issues:

  1. Review the fileName and fileContent for multiattachment fields.
  2. Re-create the job requisition using supported files: doc, docx. Ensure that files with macros are not used.

If the situation is different and further investigation is required, raise a Support ticket with the following details:

(For SAP Support: See internal memo for examples)

See Also

KBA 3086401 - Files with Macros not Supported - Recruiting Management

Keywords

RCM, Job Req, API, ODATA, Attachment fileName extension dotx is invalid, File Extension, Macros, multiattachment, locate, find, missing, invisible, lost, appear, disappear , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions