SAP Knowledge Base Article - Public

3608150 - Attachments from Outlook To-do task do not sync to C4C-Server-side integration

Symptom

Attachments added from To-do task in Outlook do not sync to C4C.

Environment

SAP Cloud for Customer.

Reproducing the Issue

1.Navigate to Task in To-do of Outlook

2.Add an attachment and try sync the task attachment to C4C.

3.The attachment does not sync to C4C

But when we add an attachment from C4C they do sync to Outlook.

Resolution

This is an expected behavior

Keywords

SSI,task attachment,Outlook , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

Product

SAP Cloud for Customer core applications 2505