3608213 - Internal Server Error during Onboarding Personal Data Collection for Legal Entity Transfer

• An internal server error is encountered during the onboarding process for legal entity transfer.
• The error occurs when attempting to complete the Personal Data Collection (PDC) from the to-do list.
• Despite assigning all necessary permissions to the employee, the error persists.

SAP SuccessFactors Onboarding

1. Initiate a legal entity transfer via API from an external Applicant Tracking System (ATS).
2. View the employee in the dashboard.
3. Attempt to complete the PDC from the to-do list, either by proxying as the employee or logging in as the employee.

The start date of the employee is in the past.

1. Ensure that the start date of the employee is not in the past.
2. Assign all necessary permissions to the employee.
3. Retest the behavior by attempting to complete the PDC from the to-do list.
4. An employee transferred from one employment to another using Legal Entity Transfer can begin their new employment on the Start Date only after completion of Manage Pending Hire.

https://help.sap.com/docs/successfactors-onboarding/implementing-onboarding/legal-entity-transfer?q=legal+entity+transfer

SAP SuccessFactors, Onboarding, Personal Data Collection, PDC, Internal Server Error, Legal Entity Transfer, API, ATS, Permissions, Start Date. , KBA , LOD-SF-OBX-DC , Personal Data Collection , How To