SAP Knowledge Base Article - Public

3608298 - Not Possible to Hide Standard Activity Categories

Symptom

After deactivating the standard categories for Activities such as Appointments and Tasks, they are still visible in the system.

Environment

SAP Sales Cloud Version 2

Cause

This is the expected behaviour of the system.  It is currently not possible to deactivate the standard Activity Categories.

Resolution

If this feature is needed urgently, please post your requirement/vote for the requirement under the following influence link SAP Sales Cloud Version 2.

Keywords

appointment category, task category, activity category, standard categories , KBA , CEC-CRM-APT , Appointment for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0