SAP Knowledge Base Article - Public

3608299 - Rehire verification checks getting skipped - Onboarding

Symptom

When candidates are initiated from recruiting, both rehire checks are getting skipped on the onboarding side if first name and last name parameter in hire/rehire configuration is disabled and no data of birth and national id is being passed or updated in New Hire Data Review

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • The parameter Enable Search for Employees Using First Name and Last Name in the hire/rehire configuration is set as No, other parameters are set as Yes
  • Only new hire data review step is configured as a part of the onboarding process
  • Candidate is initiated from recruiting with no date of birth and national id being passed
  • Once the candidate lands into onboarding dashboard no rehire verification checks (first and second both) are triggered even after the new hire data review step is completed

Cause

This is expected behavior. This is because the first name and last name parameter is disabled and no date of birth and national id is passed from recruiting or filled in New Hire Data Review.

Resolution

  • To ensure that first rehire verification is being triggered with limited data, it would be necessary to enable the parameter search employees using first name and last name in hire/rehire configuration.
  • And in order to trigger the second rehire check, it is required to pass date of birth and national id from recruiting and ensure the related parameters are enabled.

See Also

Configuring Rehire Check

3405334 - How the 2nd Rehire Check is triggered when the Personal Data Collection is skipped in Process Variant Manager - Onboarding

Keywords

Rehire Verification, Hire/Rehire Configuration, Skipped, National Id, Date of Birth, First Name, Last Name, Disabled, Onboarding, Onboarding 2.0, OBX, ONB , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors HCM Core 2505