3608413 - Sales document text is not included in output for the same language

A custom text type was created using one of the configuration activities bellow:

• 'Define Text Types for SD Document Header' (ID: 105684)
• 'Define Text Types for SD Document Item' (ID: 105685)

Although the necessary configuration was done, the text type is not present on the output for the same language.

E.g.: The text was maintained in the document for several languages (e.g. EN, PT, SV) and an output item was created for each of those languages. However, when checking the output documents or XML files, the text is not present in all documents.

SAP S/4HANA Cloud Public Edition

1. Using one of the configuration activities mentioned, create a custom text type and do the necessary configuration.
2. Go to app 'Create Sales Documents' (VA01) and create a new document (e.g. OR).
3. Maintain the text type created on the document for several languages.
4. Go to the output of this order and create an output item for the same languages as the texts.
5. Display the documents and check that the text is not present in all documents.

The text's description was not maintained in the corresponding language. 

To configure a text for different languages is necessary to change the system language and then do the necessary configuration. Follow the steps bellow:

1. Change the system language for the same language as the needed for the text, e.g.: Portuguese (PT).
2. Go to the configuration activity where this text type was created 
   1. 'Define Text Types for SD Document Header' (ID: 105684) or
   2. 'Define Text Types for SD Document Item' (ID: 105685)
3. Maintain the description for the text on this language.

Repeat those steps for each language the text should exist.

After the above settings, remember to do the bellow follow-up activities:

For settings made in the corresponding text type definition configuration activities, the system creates extension items that require manual transport to the production system. After saving the settings, the system administrator must perform the following steps:

1. In the system in which it was created, add the corresponding extension item to the export list and export the software using the Export Software Collection app.
2. In the production system, import the software collection using the Import Collection app.

For more information, search for the respective app name in the relevant version of SAP S/4HANA Cloud Public Edition on SAP Help Portal.

Remember to always release transports containing extension items before releasing the standard configuration transports. This prevents errors and inconsistent transports.

custom text type, language, output, text language, text determination, form template, sales order, item text, header text , KBA , SD-BF-TP-2CL , Text Processing (Public Cloud) , SD-SLS-GF-OC-2CL , S/4HANA: Output Control on Sales Documents (Public Cloud) , Problem