SAP Knowledge Base Article - Preview

3608414 - Unable to Edit Resolver in Dispute - SAP Incentive Management

Symptom

  • Users are unable to edit the Resolver in a dispute for a specific Dispute Type when the dispute is in the "In Use" status.
  • The Edit and Save options are disabled. The resolver field appears uneditable, preventing any changes.


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Environment

  • SAP Sales Performance Management
  • Incentive Management

Product

SAP Incentive Management all versions

Keywords

Cannot edit resolver, Resolver field disabled, Resolver not editable, Dispute, Dispute Resolver, Edit, In Use status, Edit button disabled, Resolver update issue, Plan Communicator, Dispute status , KBA , CEC-SAL-COM-PLC , Plan Communicator , CEC-SAL-COM , Incentive Management , How To

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