Symptom
An item with a price assigned as part of a program is displayed as 'For Free' on the item details page. The price is correctly displayed when the item is searched in the library but viewing the item details, the cost appears as 'Free'
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign an item to a user as part of a program.
- Search for the item in the library with the user.
- Observe that the price is displayed correctly in the search results.
- Click on the item to view item details.
- Observe that the price is displayed as 'For Free'.
Cause
The issue occurs when an item is included in a program. Any item level commerce, pre-requisites, approvals, etc are ignored.
Resolution
When items are included in a program, any item level commerce, such as pre-requisites, approvals, etc., are ignored.
See Also
- Curricula and Programs Feature Comparison | SAP Help Portal https://help.sap.com/docs/successfactors-learning/choosing-between-curricula-and-programs/curricula-and-programs-feature-comparison
Keywords
SAP SuccessFactors Learning, item, program assignment, 'For Free', price, library search, item details, commerce, approvals, Curricula and Programs Feature Comparison. , KBA , LOD-SF-LMS-CAT , Catalog , Problem
SAP Knowledge Base Article - Public