Symptom
- An item with a price assigned as part of a program is displayed as 'For Free' on the item details page.
- The price is correctly displayed when the item is searched in the library but viewing the item details, the cost appears as 'Free'
- The issue occurs when the item is assigned through a program.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Assign an item to a user as part of a program.
- Search for the item in the library with the user.
- Observe that the price is displayed correctly in the search results.
- Click on the item to view item details.
- Observe that the price is displayed as 'For Free'.
Cause
- The issue occurs when an item is included in a program. Any item level commerce, pre-requisites, approvals, etc are ignored.
Resolution
When items are included in a program, any item level commerce, pre-requisites, approvals, etc are ignored.
See Also
- Curricula and Programs Feature Comparison | SAP Help Portal https://help.sap.com/docs/successfactors-learning/choosing-between-curricula-and-programs/curricula-and-programs-feature-comparison
Keywords
SAP SuccessFactors Learning, item, program assignment, 'For Free', price, library search, item details, commerce, approvals, Curricula and Programs Feature Comparison. , KBA , LOD-SF-LMS-CAT , Catalog , Problem
Product
SAP SuccessFactors Learning all versions