Symptom
When attempting to upload images to Award Levels, no errors are displayed, but the images fail to upload.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Rewards & Recognition
Reproducing the Issue
- Open "Manage Spot Award Programs"
- Select the affected Program and go to Categories/Levels
- Under Award Levels click at the upload icon (the one with a arrow pointing up)
- Select an image to upload (.png or .jpeg)
- Image is not uploaded and no error message is displayed
Resolution
Product Engineering is currently investigating a solution. Click on star to bookmark this article to receive updates about this issue.
For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
spot, award, reward, and, recognition, manage, configuration, settings, program, award, levels, category, image, upload, load , KBA , LOD-SF-RNR-ADM , Admin Tools, Program Setup & Object Permissions , Known Error
Product
SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions