SAP Knowledge Base Article - Public

3608532 - Unable to upload images under Award Levels - Rewards & Recognition

Symptom

When attempting to upload images to Award Levels, no errors are displayed, but the images fail to upload.

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Rewards & Recognition

Reproducing the Issue

  1. Open "Manage Spot Award Programs"
  2. Select the affected Program and go to Categories/Levels
  3. Under Award Levels click at the upload icon (the one with a arrow pointing up)
  4. Select an image to upload (.png or .jpeg)
  5. Image is not uploaded and no error message is displayed

Resolution

Product Engineering is currently investigating a solution. Click on star to bookmark this article to receive updates about this issue.

For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

spot, award, reward, and, recognition, manage, configuration, settings, program, award, levels, category, image, upload, load , KBA , LOD-SF-RNR-ADM , Admin Tools, Program Setup & Object Permissions , Known Error

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions